Remote IT Support
While we prefer onsite visits in the early stages of a relationship, modest jobs may often be completed via the internet with the help of remote IT support. This is a highly safe way to connect one of our computers to your computer, and it doesn’t require any changes to your network or firewall.
How does remote support work?
We can respond to call outs rapidly since we can connect to you from another location over the internet. Depending on your support level, this could take as little as an hour.
We may establish a secure connection to your home or office machine using Teamviewer remote IT assistance to identify issues instantly. This eliminates any commute or travel time, which may be fairly extensive in Sydney. IT Support over the Internet
We won’t be able to connect unless you first contact us and provide us with a single-use code. We view your computer screen just as you do once we’ve joined. You hand over control of the mouse and keyboard to us, and you sit back and watch us work.