We can respond to call outs rapidly since we can connect to you from another location over the internet. Depending on your support level, this could take as little as an hour.
We may establish a secure connection to your home or office computer using Remote IT tools to assist in identifying issues instantly. This eliminates any commute or travel time, which may be fairly extensive in Sydney. IT Support and Services over the internet.
We won’t be able to connect unless you first contact us and provide us with a single-use code. We view your computer screen just as you do once we’ve joined. You hand over control of the mouse and keyboard to us, and you sit back and watch us work.