In general, mobile devices are less secure than laptop and desktop computers. While anti-malware applications for smartphones and tablets are available, they are not as comprehensive as those for laptops and desktop computers. Furthermore, some mobile devices are incompatible with certain security applications or business-implemented security measures. That is why it is even more critical to track and manage all mobile devices used by your employees to access sensitive company data. Here are a few pointers to get you started.
Ensure mobile OS is up to date
Apple and Android operating system (OS) updates improve overall user experience, but their most important function is to fix security vulnerabilities. Reduce your company’s vulnerability to threats by installing updates for all devices as soon as they are available. Delaying updates gives cybercriminals plenty of time to exploit vulnerabilities on devices running an out-of-date operating system.
Install business applications only
Downloading apps appears to be risk-free. However, lax policies on what can and cannot be downloaded on company mobile devices may lead to employees installing non-business-related apps, many of which are known to contain malicious advertising codes and other threats. Employees must only download and install business applications required for their jobs on company-issued mobile devices.
Be careful when connecting to public Wi-Fi networks
In an emergency, your employees may be forced to use password-free Wi-Fi networks in hotels, airports, cafes, and other public places. Connecting to an open network exposes your confidential information and sensitive company data to cybercriminals who are also connected to the network.
You can avoid this by providing remote workers with a practical internet data plan, preferably one that includes roaming services. If you must connect to a public Wi-Fi network, a reputable virtual private network (VPN) can help protect your sensitive data. A VPN establishes a direct, secure connection for data from your computer to your destination on the internet.
Enable phone tracking tools
It is unfortunate to lose a company-issued mobile device. Devices can be misplaced or stolen, but enabling Find My iPhone for iOS, GPS Phone Tracker for Android, or any device-tracking app can assist users in locating lost phones. Some also allow you to delete data from stolen devices. It only takes a few minutes to download and install such an app, and it will give you peace of mind knowing that even if your phone is lost or stolen, its contents will not be compromised.
Screen SMS carefully
SMS phishing can trick you into clicking on malicious links. Cybercriminals send messages purporting to be from someone you know, requesting that you disclose confidential information immediately. If you receive such an SMS, you can either delete it or notify your IT department. Unknown senders can also be blocked without even opening their messages.
Mobile devices are becoming increasingly important in operations. With more devices vulnerable to cyber attacks, businesses must step up their cybersecurity efforts. Malicious actors will exploit any vulnerability they can find, including those in unsecured smartphones and tablets. Please contact us if you require comprehensive security solutions for your business.